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Unit Summary
Unit aim
Critically analyses human services planning and examines the organisational dimensions of delivering human services, including teamwork, leadership, governance and the management of resources.
Unit content
- Human services organisations
- Evidence-informed planning
- Culture, ethics and structure
- Leadership, collaboration and supervision
- Service user experiences
- Worker experiences
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | |
|---|---|
| 1 | analyse human services planning with particular reference to ethical and social justice issues |
| 2 | analyse teamwork and leadership in human services organisations |
| 3 | analyse how human services organisational policies, structure and culture impact on service delivery |
| 4 | identify processes that enable service users to influence service delivery and design. |
On completion of this unit, students should be able to:
- analyse human services planning with particular reference to ethical and social justice issues
- analyse teamwork and leadership in human services organisations
- analyse how human services organisational policies, structure and culture impact on service delivery
- identify processes that enable service users to influence service delivery and design.
Prescribed texts
- Ozanne, E & Rose, D , 2013, The organisational context of human service practice, 1st edn, Palgrave Macmillan, South Yarra, Vic.. ISBN: 9781420256390.