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Gold Coast
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Online
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Unit Summary

Unit type

UG Coursework Unit

Credit points

12

Faculty/College

Faculty of Health

Unit aim

Critically analyses human services planning and examines the organisational dimensions of delivering human services, including teamwork, leadership, governance and the management of resources.


 

Unit content

  1.  Human Services Organisations
  2.  Evidence-informed planning
  3.  Culture, ethics and structure
  4.  Leadership, Collaboration and Supervision
  5.  Service user experiences
  6.  Worker experiences

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:
1 analyse human services planning with particular reference to ethical and social justice issues
2 analyse teamwork and leadership in human services organisations
3 analyse how human services organisational policies, structure and culture impact on service delivery
4 identify processes that enable service users to influence service delivery and design.

On completion of this unit, students should be able to:

  1. analyse human services planning with particular reference to ethical and social justice issues
  2. analyse teamwork and leadership in human services organisations
  3. analyse how human services organisational policies, structure and culture impact on service delivery
  4. identify processes that enable service users to influence service delivery and design.

Prescribed texts

  • No prescribed texts.
Prescribed texts may change in future teaching periods.