Availabilities:
| Location | Domestic | International |
|---|---|---|
| Coffs Harbour | Session 1 | Session 1 |
| Gold Coast | Session 1 | Session 1 |
| Melbourne - The Hotel School | Session 3 | Session 3 |
| Online | Session 1, 3 | Session 1, 3 |
| Singapore - MDIS | Session 1 | Session 1 |
| Sydney - The Hotel School | Session 2, 3 | Session 2, 3 |
| Uzbekistan - MDIS Tashkent | N/A | Session 1 |
Unit Summary
Unit type
UG Coursework Unit
Credit points
12
AQF level
Level of learning
Intermediate
Former School/College
Unit aim
Examines organisations' procedures to manage facilities and risks in hospitality industries. This knowledge is needed to protect guests from safety hazards and organisations from loss of profits. The unit evaluates how tangible aspects of hospitality products are determined to be feasible in different contexts. It estimates the need to introduce strategic facility management measures for the benefit of operational efficiency. Examines risk management processes and their potential to protect physical, non-physical, financial and human assets.
Unit content
- Introduction
- Feasibility and design
- Managing departmental facilities
- Maintaining operational facilities
- Asset Management
- Risk categories and risk management process
- Risks to physical assets
- Risks to financial assets
- Risks to human assets
- Risks to non-physical assets and business recovery
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | GA1 | GA2 | GA3 | GA4 | GA5 | GA6 | GA7 | |
|---|---|---|---|---|---|---|---|---|
| 1 | develop a venue condition assessment form for a hospitality enterprise, in order to maintain a predetermined standard in safety, serviceability and appearance | |||||||
| 2 | analyse an organisation's procedures to manage facilities in hospitality context | |||||||
| 3 | analyse risk and evaluate approaches taken to managing risk in hospitality businesses | |||||||
| 4 | predict the costs – both direct and indirect – of risk management to hospitality businesses | |||||||
| 5 | develop skills in case study analysis. | |||||||
On completion of this unit, students should be able to:
-
develop a venue condition assessment form for a hospitality enterprise, in order to maintain a predetermined standard in safety, serviceability and appearance
- GA1:
- GA3:
- GA4:
-
analyse an organisation's procedures to manage facilities in hospitality context
- GA1:
- GA4:
-
analyse risk and evaluate approaches taken to managing risk in hospitality businesses
- GA1:
- GA3:
-
predict the costs – both direct and indirect – of risk management to hospitality businesses
- GA1:
- GA3:
-
develop skills in case study analysis.
- GA1:
- GA4:
Prescribed texts
- No prescribed texts.
- No prescribed texts.
- No prescribed texts.