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Unit Summary
Unit type
UG Coursework Unit
Credit points
12
AQF level
Level of learning
Introductory
Former School/College
Anti-requisites
Unit aim
Introduces students to concepts of management and applies competencies and models to the context of tourism and hospitality organisations. The unit is designed around a conceptual model and uses a case study and real-life circumstances to develop outcomes focussed management skills.
Unit content
- Introducing management in tourism and hospitality
- Organisations in tourism and hospitality
- Rational goal - productivity and profitability
- Internal process - stability and continuity
- Human relations - commitment and cohesion
- Open systems - change and adaptability
- Management mastery
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
On completion of this unit, students should be able to: | GA1 | GA2 | GA3 | GA4 | GA5 | GA6 | GA7 | |
---|---|---|---|---|---|---|---|---|
1 | describe organisation structure and recognise influences on structure in tourism and hospitality organisations | |||||||
2 | identify management competencies for effective operation of organisations | |||||||
3 | apply self-evaluation of management competencies to develop tourism career goals |
On completion of this unit, students should be able to:
-
describe organisation structure and recognise influences on structure in tourism and hospitality organisations
- GA1:
- GA4:
- GA6:
-
identify management competencies for effective operation of organisations
- GA1:
- GA4:
- GA6:
-
apply self-evaluation of management competencies to develop tourism career goals
- GA1:
- GA4:
- GA6:
Prescribed texts
- The unit MNG00440 works very closely with the following text which is the set text which is available in hard copy or electronic versions. : R. Quinn, S. Faerman, M. Thompson, M. McGrath, L. St. Clair, 2011, Becoming a Master Manager: A Competing Values Approach, 5th, John Wiley & Sons, Hoboken, NJ. ISBN: 978-0-470-28466-7.