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Unit Summary
Unit type
UG Coursework Unit
Credit points
12
AQF level
Level of learning
Introductory
Former School/College
Anti-requisites
Unit aim
Introduces students to concepts of management and applies competencies and models to the context of tourism and hospitality organisations. The unit is designed around a conceptual model and uses a case study and real-life circumstances to develop outcomes focussed management skills.
Unit content
- Introducing management in tourism and hospitality
- Organisations in tourism and hospitality
- Rational goal - productivity and profitability
- Internal process - stability and continuity
- Human relations - commitment and cohesion
- Open systems - change and adaptability
- Management mastery
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | GA1 | GA2 | GA3 | GA4 | GA5 | GA6 | GA7 | |
|---|---|---|---|---|---|---|---|---|
| 1 | describe organisation structure and recognise influences on structure in tourism and hospitality organisations | |||||||
| 2 | identify management competencies for effective operation of organisations | |||||||
| 3 | apply self-evaluation of management competencies to develop tourism career goals | |||||||
On completion of this unit, students should be able to:
-
describe organisation structure and recognise influences on structure in tourism and hospitality organisations
- GA1:
- GA4:
- GA6:
-
identify management competencies for effective operation of organisations
- GA1:
- GA4:
- GA6:
-
apply self-evaluation of management competencies to develop tourism career goals
- GA1:
- GA4:
- GA6:
Prescribed texts
- The unit MNG00440 works very closely with the following text which is the set text which is available in hard copy or electronic versions. : R. Quinn, S. Faerman, M. Thompson, M. McGrath, L. St. Clair, 2011, Becoming a Master Manager: A Competing Values Approach, 5th, John Wiley & Sons, Hoboken, NJ. ISBN: 978-0-470-28466-7.