Availabilities:

Location Domestic International
Coffs Harbour Session 1 Session 1
Gold Coast Session 1 Session 1
Lismore Session 1 Session 1
Online Session 1 Session 1
Singapore - MDIS N/A Session 1
Sydney - The Hotel School Session 1 Session 1

Unit Summary

Unit type

UG Coursework Unit

Credit points

12

AQF level

7

Level of learning

Introductory

Unit aim

Introduces students to concepts of management and applies competencies and models to the context of tourism and hospitality organisations. The unit is designed around a conceptual model and uses a case study and real-life circumstances to develop outcomes focussed management skills.

Unit content

  1. Introducing management in tourism and hospitality
  2. Organisations in tourism and hospitality
  3. Rational goal - productivity and profitability
  4. Internal process - stability and continuity
  5. Human relations - commitment and cohesion
  6. Open systems - change and adaptability
  7. Management mastery

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: , GA2: , GA3: , GA4: , GA5: , GA6: , GA7:
On completion of this unit, students should be able to: GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 describe organisation structure and recognise influences on structure in tourism and hospitality organisations
2 identify management competencies for effective operation of organisations
3 apply self-evaluation of management competencies to develop tourism career goals

On completion of this unit, students should be able to:

  1. describe organisation structure and recognise influences on structure in tourism and hospitality organisations
    • GA1:
    • GA4:
    • GA6:
  2. identify management competencies for effective operation of organisations
    • GA1:
    • GA4:
    • GA6:
  3. apply self-evaluation of management competencies to develop tourism career goals
    • GA1:
    • GA4:
    • GA6:

Prescribed texts

  • The unit MNG00440 works very closely with the following text which is the set text which is available in hard copy or electronic versions. : R. Quinn, S. Faerman, M. Thompson, M. McGrath, L. St. Clair, 2011, Becoming a Master Manager: A Competing Values Approach, 5th, John Wiley & Sons, Hoboken, NJ. ISBN: 978-0-470-28466-7.
Prescribed texts may change in future teaching periods.