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Gold Coast Session 1 Session 1
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Singapore - MDIS N/A Session 1
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Unit Summary

Unit type

PG Coursework Unit

Credit points

12

AQF level

9

Level of learning

Introductory

Unit aim

Explores universal aspects of management practice with a focus on the individual manager in tourism and hospitality organisations. Giving consideration to business operations through a manager's roles, the unit draws on internal and external factors which impact on management style.

Unit content

Topic 1. An introduction to managing and its relevance to tourism and hospitality organisations
 
Topic 2. Competing values framework:
    a.  Rational goal 'compete' model
    b.  Internal process 'control' model
    c.  Human relations 'collaborate' model
    d.  Open systems 'create' model
 
Topic 3. Management mastery

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: , GA2: , GA3: , GA4: , GA5: , GA6: , GA7:
On completion of this unit, students should be able to: GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 identify and apply key management competencies and skills relevant to managing in a tourism and hospitality organisation and explain how they relate to management outcomes and goals
2 develop and apply collaborative and expressive skills within a community of management team learners or MTLs (MTLs explained in your Study Guide)
3 reflect on personal growth in management competence and skills which contribute to professional development.

On completion of this unit, students should be able to:

  1. identify and apply key management competencies and skills relevant to managing in a tourism and hospitality organisation and explain how they relate to management outcomes and goals
    • GA1:
    • GA4:
    • GA6:
  2. develop and apply collaborative and expressive skills within a community of management team learners or MTLs (MTLs explained in your Study Guide)
    • GA1:
    • GA4:
    • GA6:
  3. reflect on personal growth in management competence and skills which contribute to professional development.
    • GA1:
    • GA4:
    • GA6:

Prescribed texts

  • Quinn, RE, Faerman, SR, Thompson, MP, McGrath, MR & St Clair, LS, 2011, Becoming A Master Manager: A Competing Values Approach, 5th edn, John Wiley & Sons Inc., New York. ISBN: 978-0-470-28466-7.
Prescribed texts may change in future teaching periods.