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Online

Unit Summary

Unit type

UG Coursework Unit

Credit points

12

Unit aim

Examines the theory and spirit of mediation and the practical application of mediation skills.  Student will  examine the techniques to help resolve disputes and build the knowledge, skills and ethical practice required to meet the training component of the National Mediator Accreditation Standards (NMAS).  Through reflective practice and roleplay simulations, students will examine the role of the mediator in the NMAS facilitative model and be required to display a practical application of various mediation skills required to respond to a range of disputes.

Unit content

Topic 1 The mediator
Topic 2 Engaging in mediation

Topic 3 Mediational environment

Topic 4 Diagnosing conflict and designing strategies
Topic 5 Managing the mediation process
Topic 6 Communication and cultural dynamics
Topic 7 Facilitating negotiations
Topic 8 Encouraging settlement
Topic 9 Mediation practice — workshop
Topic 10 Practice and procedure — variation and ethics
Topic 11 Additional issues to manage in mediation

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:
1 describe and demonstrate the knowledge, skills, ethical practices and legal requirements to facilitate the mediation process and perform the role of the mediator
2 demonstrate understanding of the nature of conflict, including the dynamics of power and violence, communication patterns in conflict and negotiation situations, and the influence of cross-cultural issues
3 determine the suitability of participants and demonstrate various mediator interventions and practical strategies to facilitate a safe and balanced environment throughout the mediation process
4 demonstrate knowledge, skills and ethical practice relating to mediator impartiality and confidentiality of the mediator process.

On completion of this unit, students should be able to:

  1. describe and demonstrate the knowledge, skills, ethical practices and legal requirements to facilitate the mediation process and perform the role of the mediator
  2. demonstrate understanding of the nature of conflict, including the dynamics of power and violence, communication patterns in conflict and negotiation situations, and the influence of cross-cultural issues
  3. determine the suitability of participants and demonstrate various mediator interventions and practical strategies to facilitate a safe and balanced environment throughout the mediation process
  4. demonstrate knowledge, skills and ethical practice relating to mediator impartiality and confidentiality of the mediator process.

Prescribed texts

  • Boulle L, and Alexander N, 2020, Mediation Skills and Techniques , 3rd edn, LexisNexis, Sydney.
Prescribed texts may change in future teaching periods.