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Unit Summary
Unit type
UG Coursework Unit
Credit points
12
AQF level
Level of learning
Intermediate
Former School/College
Pre-requisites
Unit aim
Examines the practical application of mediation skills including the relationships in mediation, as they relate to the mediator and to the parties. It will examine the techniques to help resolve disputes, specifically interpersonal disputes, commercial and multi-party disputes. Students will be required to display a practical application of various mediation skills required to respond to specific disputes assigned to them.
Unit content
Topic 1 The National Mediator Accreditation Standards
Topic 2 Conflict and foundations of mediation
Topic 3 Effective communication and dispute resolution
Topic 4 Negotiation
Topic 5 Pre-mediation preparation, intake and screening
Topic 6 Conduct and management of the mediation process
Topic 7 Power, culture and mediator interventions
Topic 8 Effective legal representation and ethical issues in mediation
Topic 9 Online mediation
Topic 10 Family dispute resolution
Topic 11 Mediation practical skills workshop
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | GA1 | GA2 | GA3 | GA4 | GA5 | GA6 | GA7 | |
|---|---|---|---|---|---|---|---|---|
| 1 | describe the mediation process and outline strategies for maintaining a balanced position while managing the negotiation process | |||||||
| 2 | demonstrate and defend various mediator interventions and practical strategies across a range of mediation situations | |||||||
| 3 | demonstrate understanding of the nature of conflict, including the dynamics of power and violence, communication patterns in conflict and negotiation situations, and the influence of cross-cultural issues | |||||||
| 4 | demonstrate practical mediation skills and techniques appropriate to particular types of legal disputes | |||||||
| 5 | demonstrate the ethical and legal requirements of a mediator. | |||||||
On completion of this unit, students should be able to:
-
describe the mediation process and outline strategies for maintaining a balanced position while managing the negotiation process
- GA4:
-
demonstrate and defend various mediator interventions and practical strategies across a range of mediation situations
- GA4:
-
demonstrate understanding of the nature of conflict, including the dynamics of power and violence, communication patterns in conflict and negotiation situations, and the influence of cross-cultural issues
- GA4:
- GA7:
-
demonstrate practical mediation skills and techniques appropriate to particular types of legal disputes
- GA4:
-
demonstrate the ethical and legal requirements of a mediator.
- GA3:
- GA4: