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Unit Summary

Unit type

UG Coursework Unit

Credit points

12

AQF level

7

Level of learning

Introductory

Former School/College

Former School of Law and Justice

Unit aim

Introduces students to the theory, procedures and skills underpinning work in an environment in which the principles and skills of interviewing, negotiation and advocacy are applied. Discusses the ethical considerations related to the interview process. Provides students with the oral and analytical skills required in interviewing and negotiation. Explores the ethical issues related to the interview and negotiation processes.

Unit content

Module 1 - Interviewing
Topic 1: The theoretical framework
Topic 2: Interviewing analysis
Topic 3: Skills and techniques
Topic 4: Complex and challenging interviews
 
Module 2 - Negotiation
Topic 5: The theory of negotiation
Topic 6: The process of negotiation Part 1 – The process
Topic 7: The process of negotiation Part 2 – Skills and tactics
Topic 8: Issues in negotiation 
 
Module 3 - Ethics
Topic 9: Ethical practice
Topic 10: Competence and care
Topic 11: Confidentiality
Topic 12: Conflict of interest

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: , GA2: , GA3: , GA4: , GA5: , GA6: , GA7:
On completion of this unit, students should be able to: GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 understand and explain the relevance of the theoretical framework of the client based interview;
2 demonstrate the skills and techniques required for interviewing and negotiation;
3 critically analyse the interviewing process and identify the problems associated with complex and challenging interviews;
4 demonstrate an understanding of the theory of negotiation and the skills and tactics of the negotiation process;
5 identify and assess the issues in negotiation related to group, gender and cross cultural environments;
6 describe and evaluate the ethical considerations in the interview and negotiation process.

On completion of this unit, students should be able to:

  1. understand and explain the relevance of the theoretical framework of the client based interview;
    • GA4:
  2. demonstrate the skills and techniques required for interviewing and negotiation;
    • GA4:
  3. critically analyse the interviewing process and identify the problems associated with complex and challenging interviews;
    • GA4:
  4. demonstrate an understanding of the theory of negotiation and the skills and tactics of the negotiation process;
    • GA4:
  5. identify and assess the issues in negotiation related to group, gender and cross cultural environments;
    • GA7:
  6. describe and evaluate the ethical considerations in the interview and negotiation process.
    • GA3:

Prescribed texts

  • Alexander, N & Howieson, J, 2010, Negotiation Strategy Style Skills, 2nd edn, LexisNexis Butterworths.
  • Lauchland, K A & Le Brun, M J, 1996, Legal Interviewing: Theory, Tactics and Techniques, Butterworths.
Prescribed texts may change in future teaching periods.