Availabilities:
| Location | Domestic | International |
|---|---|---|
| Papua New Guinea - IBSU Port Moresby | N/A |
Unit Summary
Pre-requisites
MGMT1001 - Managing Organisations AND 36 credit points in any SCU units
Unit aim
Develops students' understanding of the building blocks of effective stakeholder management - an understanding that is imperative for developing effective relationships with suppliers, shareholders, clients and other stakeholders.
Unit content
Module 1: What is a stakeholder?
Module 2: What theories and models inform how we manage stakeholders?
Module 3: How do communication theory and practices affect the different motivations of stakeholders?
Module 4: How do motivation theories inform how stakeholders behave?
Module 5: What theories and practices can be used to resolve stakeholder conflicts?
Module 6: How are communication and negotiation theories and practices used to resolve conflicts amongst stakeholders?
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | |
|---|---|
| 1 | use their understanding of the current theories of stakeholder management to define the term “stakeholder” and to reflect on how current theories of stakeholder management can be applied in the workplace |
| 2 | draw on the theories around communication, motivation and commitment to identify key internal and external stakeholders in different business and/or community disputes and the factors motivating and affecting them |
| 3 | demonstrate an ability to utilise theories of conflict management to manage different stakeholders. |
On completion of this unit, students should be able to:
- use their understanding of the current theories of stakeholder management to define the term “stakeholder” and to reflect on how current theories of stakeholder management can be applied in the workplace
- draw on the theories around communication, motivation and commitment to identify key internal and external stakeholders in different business and/or community disputes and the factors motivating and affecting them
- demonstrate an ability to utilise theories of conflict management to manage different stakeholders.
Prescribed texts
- No prescribed texts.