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Brisbane - The Hotel School
Melbourne - The Hotel School
Online
Sydney - The Hotel School

Unit Summary

Unit type

PG Coursework Unit

Credit points

12

Unit aim

Examines contemporary issues facing talent and culture management within hospitality. In the context of the hotel industry, students will explore elements including talent and culture strategy, end-to-end workforce planning, talent acquisition and retention, and employer of choice.

Unit content

This unit contains 6 topics:

1 Introduction and evolution of talent and culture

2 Talent and culture strategies

3 Workforce planning

4 Talent acquisition

5 Talent development, retention & engagement

6 Parting Company

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:
1 Critically evaluate the strategic role and impacts of organisational culture on the hospitality industry
2 Analyse and reflect on a range of contemporary issues involved in developing, implementing and monitoring an organisational culture
3 Analyse internal and external factors that have the potential to affect talent within hospitality contexts
4 Develop, implement and monitor creative campaigns or initiatives that positively address talent and cultural issues within hotel contexts

On completion of this unit, students should be able to:

  1. Critically evaluate the strategic role and impacts of organisational culture on the hospitality industry
  2. Analyse and reflect on a range of contemporary issues involved in developing, implementing and monitoring an organisational culture
  3. Analyse internal and external factors that have the potential to affect talent within hospitality contexts
  4. Develop, implement and monitor creative campaigns or initiatives that positively address talent and cultural issues within hotel contexts

Prescribed texts

  • No prescribed texts.
Prescribed texts may change in future teaching periods.