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Unit Summary
Unit aim
Improves students' communication competencies in business and academia. Provides an understanding of the role and importance of interpersonal communication within organisations. Introduces students to communication theories and concepts applicable in a business and academic setting. Illustrates and puts into practice skills required to improve interpersonal communication competence.
Unit content
Module 1 – Essentials of interpersonal communication
Topic 1: Communication theory and practice
Topic 2: Non-verbal communication
Topic 3: Personality, listening and feedback
Module 2 – Academic communication skills and writing
Topic 4: Information literacy and academic integrity
Topic 5: Critical thinking, logic and perception
Topic 6: Academic essays and reports
Topic 7: Business writing
Module 3 – Applied business communication
Topic 8: Intercultural communication for business
Topic 9: Presentations and persuasion
Topic 10: Negotiations and interviews
Topic 11: Groups, meetings and discussions
Topic 12: Trust and conflict
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | |
|---|---|
| 1 | recognise and apply a range of communication theories and concepts |
| 2 | develop and refine their skills in interpersonal, intercultural and organisational communication, as well as skills in communication technology |
| 3 | enhance their feedback and listening skills, enabling them to become competent communicators |
| 4 | develop as confident speakers, competent in situations which demand oral skills |
| 5 | demonstrate effective and more confident writing skills, using the appropriate style and tone. This will include the ability to choose a written presentation which is appropriate to the situation of demand |
| 6 | apply the theories pertaining to interpersonal and intercultural communication successfully within assessment situations. |
On completion of this unit, students should be able to:
- recognise and apply a range of communication theories and concepts
- develop and refine their skills in interpersonal, intercultural and organisational communication, as well as skills in communication technology
- enhance their feedback and listening skills, enabling them to become competent communicators
- develop as confident speakers, competent in situations which demand oral skills
- demonstrate effective and more confident writing skills, using the appropriate style and tone. This will include the ability to choose a written presentation which is appropriate to the situation of demand
- apply the theories pertaining to interpersonal and intercultural communication successfully within assessment situations.
Prescribed texts
- New textbook for the unit. : Lawson, C, Gill, R, Feekery A & Witsel, M, 2019, Communication Skills for Business Professionals, 2nd edn, Cambridge University Press, Port Melbourne, Victoria, Australia. ISBN: 9781108594417.
- New textbook for the unit. : Lawson, C, Gill, R, Feekery A & Witsel, M, 2019, Communication Skills for Business Professionals, 2nd edn, Cambridge University Press, Port Melbourne, Victoria, Australia. ISBN: 9781108594417.
- New textbook for the unit. : Lawson, C, Gill, R, Feekery A & Witsel, M, 2019, Communication Skills for Business Professionals, 2nd edn, Cambridge University Press, Port Melbourne, Victoria, Australia. ISBN: 9781108594417.