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Unit Summary

Unit type

UG Coursework Unit

Credit points

12

AQF level

7

Level of learning

Intermediate

Unit aim

Provides and introduction to the roles and responsibilities of volunteers in the provision of community services. Major topics include the relationship between social capital and volunteering, legislation and volunteering, volunteer rights, aged services and volunteers. Students learn how to select, coordinate and support volunteers from culturally and linguistically diverse backgrounds.

Unit content

Unit overview
Introduction to volunteering
The face of volunteers
The place of volunteering in society
Introduction to volunteering organisations
Volunteering in specific areas - Aboriginal communities
Volunteer management I: Standards, policies and procedures
Volunteer management II: Designing volunteer programs and positions, and writing position descriptions
Volunteer management III: Recruitment, selection, orientation
Volunteer management IV: Training and retention
Volunteer management V: Rights of volunteers, support for volunteers and grievance resolution Issues in the future of volunteering.

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: , GA2: , GA3: , GA4: , GA5: , GA6: , GA7:
On completion of this unit, students should be able to: GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 discuss the principles of volunteering
2 critique the relationship between social capital and volunteering
3 analyse the roles and responsibilities of volunteers in the provision of community services
4 discuss contemporary issues in volunteering
5 design a proposal to assist organisations to recruit, train and retain more volunteers
6 evaluate how the National Standards for Involving Volunteers is incorporated in not-for-profit services
7 describe how volunteer organisations can foster social and cultural inclusion in Australia.

On completion of this unit, students should be able to:

  1. discuss the principles of volunteering
    • GA1:
    • GA4:
  2. critique the relationship between social capital and volunteering
    • GA1:
    • GA4:
  3. analyse the roles and responsibilities of volunteers in the provision of community services
    • GA1:
    • GA4:
  4. discuss contemporary issues in volunteering
    • GA1:
    • GA4:
  5. design a proposal to assist organisations to recruit, train and retain more volunteers
    • GA1:
    • GA3:
    • GA4:
  6. evaluate how the National Standards for Involving Volunteers is incorporated in not-for-profit services
    • GA1:
    • GA4:
  7. describe how volunteer organisations can foster social and cultural inclusion in Australia.
    • GA1:
    • GA3:
    • GA4:
    • GA7: