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Unit Summary
Unit type
UG Coursework Unit
Credit points
12
AQF level
Level of learning
Introductory
Former School/College
Anti-requisites
BHS00161 Interpersonal Communication
Unit aim
Introduces students to the theory and models of effective communication in academic and professional contexts. Includes written communication, non-verbal communication, communicating in groups and teams, and communicating with specific groups, such as people with disabilities, and children and young people. Communication challenges are examined, including cross-cultural communication and managing conflict.
Unit content
Topic 1: Introduction
Topic 2: Understanding communication theory and models
Topic 3: Speech, conversation and nonverbal communication
Topic 4: Interpersonal encounters and interviews
Topic 5: Self-esteem, assertiveness and managing conflict
Topic 6: Writing and documentation in academic and workplace settings
Topic 7: Style and language in academic and workplace settings
Topic 8: Communication – the example of cross-cultural communication
Topic 9: Communication with specific populations, including children and young people, and people with disabilities
Topic 10: Communicating in groups, including families, teams and meetings
Topic 11: Managing communication in organisations
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | GA1 | GA2 | GA3 | GA4 | GA5 | GA6 | GA7 | |
|---|---|---|---|---|---|---|---|---|
| 1 | demonstrate knowledge of a range of verbal, nonverbal, and written communication skills and their application to academic and work settings | |||||||
| 2 | articulate what some of the barriers are to effective communication | |||||||
| 3 | reflect on their own communication patterns and personal values and how these may impact on their ability to effectively communicate with other people | |||||||
On completion of this unit, students should be able to:
-
demonstrate knowledge of a range of verbal, nonverbal, and written communication skills and their application to academic and work settings
- GA6:
-
articulate what some of the barriers are to effective communication
- GA6:
-
reflect on their own communication patterns and personal values and how these may impact on their ability to effectively communicate with other people
- GA3:
- GA5:
- GA6:
Prescribed texts
- Please note this text is also available as an e-text (see MySCU for details and link): Beebe SA, Beebe SJ & Redmond MV, 2014, Interpersonal Communication: Relating to Others, 7th Pearson New International Edition, Pearson , Essex. ISBN: 9781292040318 / 1292040319.