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Unit of Study CMM91025 - Social and Emotional Competence in the Workplace (2019)

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Unit Snapshot

Unit description

Extends students’ theoretical knowledge and social and emotional skills to improve communication, teamwork and client safety. Students learn mindfulness and reflection to understand self and others. Teamwork skills are developed including: basic project planning; fostering a team climate; facilitating the contributions of others; giving and receiving feedback. Leadership skills are developed to manage conflict and aggression using diplomacy and assertiveness in line with organisational policies and processes.

Unit content

  • Introduction: Factors affecting teamwork and client safety and introduction to neuroscience
  • Theoretical foundations of social and emotional competence
  • Mindfulness and critical self reflection
  • Skills for fostering a team climate; including leadership, project planning, group facilitation and coordination
  • Skills for giving and receiving feedback to peers and subordinates
  • Conflict management skills; dealing with aggression, boundaries, bullying and mobbing

Availabilities

Location Domestic International
SCU Online Study Period 3 Study Period 3

Learning outcomes and graduate attributes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

GA1: , GA2: , GA3: , GA4: , GA5: , GA6: , GA7:
GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 critically evaluate the internal and external factors affecting the ways in which health workers interact with each other and the effect this has on client safety
2 integrate knowledge from neuroscience to explain the relationships between thoughts, feelings and behaviour
3 compare and contrast concepts, theories and models of social and emotional intelligence, competence and teamwork
4 integrate mindfulness techniques into daily life to increase awareness and management of own values, thoughts and emotions
5 critically evaluate the emotions and behaviours of self and others to enable learning from experience using a model of reflection
6 plan and implement strategies to foster a team climate, manage boundaries and facilitate role/task allocation, and giving and receiving feedback

On completion of this unit, students should be able to:

  1. critically evaluate the internal and external factors affecting the ways in which health workers interact with each other and the effect this has on client safety
    • GA7:
  2. integrate knowledge from neuroscience to explain the relationships between thoughts, feelings and behaviour
    • GA2:
    • GA7:
  3. compare and contrast concepts, theories and models of social and emotional intelligence, competence and teamwork
    • GA2:
    • GA6:
    • GA7:
  4. integrate mindfulness techniques into daily life to increase awareness and management of own values, thoughts and emotions
    • GA2:
    • GA6:
  5. critically evaluate the emotions and behaviours of self and others to enable learning from experience using a model of reflection
    • GA2:
    • GA6:
  6. plan and implement strategies to foster a team climate, manage boundaries and facilitate role/task allocation, and giving and receiving feedback
    • GA2:
    • GA6:

Prescribed learning resources

Prescribed Texts
  • No prescribed texts.

Prescribed Learning Resources may change in future Teaching Periods.