Availabilities:

Location Domestic International
Online Session 2 Session 2

Unit Summary

Unit type

UG Coursework Unit

Credit points

12

AQF level

7

Level of learning

Intermediate

Unit aim

Analyses theories of management and applies these to the dynamic business of gaming venue operations. A facilitator approach is adopted that promotes student understanding of strategic management principles, the value of planning and the importance of accountability and governance in the gaming industry.

Unit content

Topic 1. Strategic planning
Topic 2. Governance
Topic 3. Management strategy
Topic 4. Employee satisfaction
Topic 5. Customer satisfaction

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: , GA2: , GA3: , GA4: , GA5: , GA6: , GA7:
On completion of this unit, students should be able to: GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 apply the key elements of the strategic planning process to a gaming scenario
2 communicate effectively with relevant stakeholders
3 model the relationship between strategic management, employee satisfaction and consumer behaviour.

On completion of this unit, students should be able to:

  1. apply the key elements of the strategic planning process to a gaming scenario
    • GA1:
  2. communicate effectively with relevant stakeholders
    • GA6:
  3. model the relationship between strategic management, employee satisfaction and consumer behaviour.
    • GA4:

Prescribed texts

  • No prescribed texts.
Prescribed texts may change in future teaching periods.