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Unit of Study MKT01907 - Tourism and Hospitality Management (2019)

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Unit Snapshot

  • Enrolment information

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Unit description

Explores universal aspects of management practice with a focus on the individual manager in tourism and hospitality organisations. Giving consideration to business operations through a manager's roles, the unit draws on internal and external factors which impact on management style.

Unit content

Topic 1. An introduction to managing and its relevance to tourism and hospitality organisations
Topic 2. Competing values framework:
    a.  Rational goal 'compete' model
    b.  Internal process 'control' model
    c.  Human relations 'collaborate' model
    d.  Open systems 'create' model
Topic 3. Management mastery

Availabilities

Location Domestic International
Gold Coast Session 1,  2 Session 1,  2
Melbourne - The Hotel School Session 1,  2,  3 Session 1,  2,  3
Online Session 1,  2 Session 1,  1,  2,  2
Sydney - The Hotel School Session 1,  2,  3 Session 1,  2,  3

Learning outcomes and graduate attributes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

GA1: Intellectual rigour, GA2: Creativity, GA3: Ethical practice, GA4: Knowledge of a discipline, GA5: Lifelong learning, GA6: Communication and social skills, GA7: Cultural competence
Learning outcome count Learning outcome description GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 identify and apply key management competencies and skills relevant to managing in a tourism and hospitality organisation and explain how they relate to management outcomes and goals
2 develop and apply collaborative and expressive skills within a community of management team learners or MTLs (MTLs explained in your Study Guide)
3 reflect on personal growth in management competence and skills which contribute to professional development.

On completion of this unit, students should be able to:

  1. identify and apply key management competencies and skills relevant to managing in a tourism and hospitality organisation and explain how they relate to management outcomes and goals
    • GA1:
    • GA4:
    • GA6:
  2. develop and apply collaborative and expressive skills within a community of management team learners or MTLs (MTLs explained in your Study Guide)
    • GA1:
    • GA4:
    • GA6:
  3. reflect on personal growth in management competence and skills which contribute to professional development.
    • GA1:
    • GA4:
    • GA6:

Prescribed learning resources

Prescribed Texts
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Prescribed Texts
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Prescribed Texts
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Prescribed Learning Resources may change in future Teaching Periods.