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Unit of Study ISY00244 - Technological Systems for Hotels, Conventions and Events (2014)

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Unit Snapshot

  • Enrolment information

    N/A

Unit description

Introduces students to the use of technology and production systems in hotels, convention and events organisations. Provides an understanding of the values and uses of computer-based information systems for business operations, management decision making and strategic success of the organisation. Emphasis is on workplace-based assessment. The unit allows and encourages students to enhance their computer literacy.

Unit content

Lecture/workshop topic:

  1. ISY00244 readings, sites and resources
  2. Understanding the search engines and the web, and the social effects of ICT
  3. Understanding the past and predicting the future
  4. Web design
  5. ICT, travel and e-Tourism
  6. Human resource implications in the service sector
  7. Hotel technology and ICT
  8. ICTs, e-Tourism and e-Commerce
  9. ICT strategic plans: The management perspective
  10. ICTs and (strategic) knowledge management
  11. Information technology + tourism/hospitality/events: Ethical issues
  12. Current issues in ICT

Availabilities

Location Domestic International
Gold Coast Session 1 Session 1
Online Session 1 Session 1
Singapore - MDIS N/A Session 1

Learning outcomes and graduate attributes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

GA1: Intellectual rigour, GA2: Creativity, GA3: Ethical practice, GA4: Knowledge of a discipline, GA5: Lifelong learning, GA6: Communication and social skills, GA7: Cultural competence
Learning outcome count Learning outcome description GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 identify and design quality global web presence for tourism, hotel and events organisations
2 appraise the changing nature of technology within tourism, hotel and events through identifying emerging trends and analysing the research literature
3 analyse the role of information and communications technology (ICT) in managing the information needs of the tourism, hotel and events sector
4 critically appraise ICT strategic management plans for the tourism, hotel and events sector

On completion of this unit, students should be able to:

  1. identify and design quality global web presence for tourism, hotel and events organisations
    • GA2:
    • GA4:
    • GA6:
  2. appraise the changing nature of technology within tourism, hotel and events through identifying emerging trends and analysing the research literature
    • GA4:
    • GA6:
  3. analyse the role of information and communications technology (ICT) in managing the information needs of the tourism, hotel and events sector
    • GA4:
    • GA6:
  4. critically appraise ICT strategic management plans for the tourism, hotel and events sector
    • GA2:
    • GA4:
    • GA6:

Prescribed learning resources

Prescribed Texts
  • No prescribed texts.

Prescribed Learning Resources may change in future Teaching Periods.