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Unit of Study HOTL6009 - Strategic Rooms Division (2020)

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Unit Snapshot

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Unit description

Introduces a practical strategic management approach to developing departmental initiatives, focussing on the rooms division, including strategic positioning of rooms division, external and internal environments, making operational strategies, the rooms division leader, and using the balanced scorecard for rooms division operations

Unit content

This unit contains 6 topics:

1. Introduction: rooms division and its strategic position within the hotel

2. External environment: strategy and the contemporary guest

3. Internal environment: inventory and design

4. Making strategic choice: rooms division and organisational strategies

5. Developing an action plan: the rooms division leader

6. Measuring success: a balanced scorecard approach to rooms division

Availabilities

Location Domestic International
Brisbane - The Hotel School
Session3
Session3
Melbourne - The Hotel School
Session3
Session3
Sydney - The Hotel School
Session3
Session3

Learning outcomes and graduate attributes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

GA1: Intellectual rigour, GA2: Creativity, GA3: Ethical practice, GA4: Knowledge of a discipline, GA5: Lifelong learning, GA6: Communication and social skills, GA7: Cultural competence
Learning outcome count Learning outcome description GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 Identify and describe the key components of the strategic management process and how it can be applied to rooms division
2 Assess and judge external and internal environments and their impacts on rooms division leadership
3 Evaluate and create functional rooms division strategies
4 Demonstrate the ability to work collaboratively within a rooms division operation

On completion of this unit, students should be able to:

  1. Identify and describe the key components of the strategic management process and how it can be applied to rooms division
    • GA4:
  2. Assess and judge external and internal environments and their impacts on rooms division leadership
    • GA4:
    • GA7:
  3. Evaluate and create functional rooms division strategies
    • GA4:
    • GA7:
  4. Demonstrate the ability to work collaboratively within a rooms division operation
    • GA6:

Prescribed learning resources

Prescribed Texts
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Prescribed Learning Resources may change in future Teaching Periods.