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Unit of Study HOTL3006 - Hospitality Information and Technology Systems (2025)

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Unit Snapshot

  • Enrolment information

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Unit description

Introduces students to digital information and operating technologies in the hospitality industry.  Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating processes.

Unit content

  1. Introduction to the Hospitality Information System and Technology
  2. Restaurant and Lodging Technology Systems
  3. Guest Centric Technologies
  4. Project Management and Data Mining in Hospitality
  5. Automation and Robotics in the Hospitality Industry

Availabilities

Location Domestic International
Brisbane - The Hotel School
Summer Term
Term2,4
Summer Term
Term2,4
Hayman Island - Hotel School
Summer Term
Term2,4
Summer Term
Term2,4
Melbourne - The Hotel School
Summer Term
Term2,4
Summer Term
Term2,4
Sydney - The Hotel School
Summer Term
Term2,4
Summer Term
Term2,4

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

demonstrate knowledge of the key strategic, managerial and operational elements of digital information and technology systems in hospitality;

identify and critically analyse the role of management in digital information and technology systems in hospitality;

demonstrate the capability to design and propose a digital information and technology system for hospitality;

demonstrate the knowledge and skills to reflect upon the challenges of integrating digital information and technology systems to drive enhanced guest satisfaction and profitability.

Prescribed learning resources

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Prescribed Learning Resources may change in future Teaching Periods.