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Unit of Study HOTL3001 - Applied Business Strategy for Hospitality (2027)

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Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

describe the core elements of strategic planning across corporate, business and operational areas

identify and critically analyse the key forces impacting the hospitality industry and how they are impacting perceptions of customer service and profitability

develop a strategy to improve customer satisfaction and profitability

analyse the challenges involved in implementing a strategy through collaborative reflection.

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Prescribed Learning Resources may change in future Teaching Periods.