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Unit of Study BUS00914 - Managing Employee Relations in a Global Context (2014)

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Unit Snapshot

  • Enrolment information

    N/A

Unit description

Examines and evaluates the complexity of organisations and the management of the multi-cultural workforce to develop an international perspective of managing employee relations, cross-cultural issues and workplace diversity, and, organisational change within the national and global context.

Unit content

  1. A new paradigm: From personnel, through HRM to managing employee relations
  2. Multinational management - An introduction
  3. Culture, corporate culture and multinational management
  4. Intercultural leadership, communication and motivation
  5. Human resource management in a global context
  6. Managing a diverse, multicultural T&H workforce
  7. Expatriates and repatriates
  8. Managing employees and change during difficult times
  9. Negotiation and conflict resolution
  10. Ethical human resource practices and social responsibility

Availabilities

Location Domestic International
Gold Coast Session 3 Session 3
Online Session 3 Session 3
Singapore - MDIS N/A Session 3
Sydney - The Hotel School Session 3 Session 3

Learning outcomes and graduate attributes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

GA1: Intellectual rigour, GA2: Creativity, GA3: Ethical practice, GA4: Knowledge of a discipline, GA5: Lifelong learning, GA6: Communication and social skills, GA7: Cultural competence
Learning outcome count Learning outcome description GA1 GA2 GA3 GA4 GA5 GA6 GA7
1 analyse and evaluate the contribution of human resource management to the effectiveness of an organisation
2 examine multinational management issues in hotels, and in tourism and hospitality industries
3 critically appraise cross cultural issues within organisations
4 examine alternative approaches to managing organisational change for organisational effectiveness and employee satisfaction within hotels
5 analyse and evaluate the potential impacts of a diverse workforce upon hotel and hospitality organisations.

On completion of this unit, students should be able to:

  1. analyse and evaluate the contribution of human resource management to the effectiveness of an organisation
    • GA4:
    • GA6:
  2. examine multinational management issues in hotels, and in tourism and hospitality industries
    • GA3:
    • GA4:
    • GA7:
  3. critically appraise cross cultural issues within organisations
    • GA3:
    • GA4:
    • GA7:
  4. examine alternative approaches to managing organisational change for organisational effectiveness and employee satisfaction within hotels
    • GA4:
  5. analyse and evaluate the potential impacts of a diverse workforce upon hotel and hospitality organisations.
    • GA3:
    • GA4:
    • GA7:

Prescribed learning resources

Prescribed Texts
  • No prescribed texts.

Prescribed Learning Resources may change in future Teaching Periods.